Terms & Conditions

Terms & Conditions

Please read these terms and conditions carefully before you start to use the website. By using our website, you indicate that you accept these terms and conditions and that you agree to abide by them.

This website is owned and operated by Melhor Creations. If you have any queries about these terms & conditions or if you have any comments or complaints about our website please contact us at

Ordering

All products are genuine and sourced from reputable distributors with the EU.

Prices displayed on our website are inclusive of VAT but excludes delivery charge (unless expressly stated otherwise) and are valid at the time of placing an order.

We will charge your credit or debit card for payment upon receipt of your order. It is your responsibility to provide correct address and contact details, we will take no responsibility if delivery is delayed or misplaced because any of the information you provided us is incorrect.

All orders are subject to acceptance and availability of stock. If the goods you have ordered are not available in stock, we will contact you. You will have the option either to wait until the item becomes available or to cancel your order.

Price errors: If we discover an error in the price of goods ordered, we will inform you as soon as possible. We will provide the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If we choose to cancel and you have already paid for the goods you will receive a full refund.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product, error in your order or other reasons.

We reserve the right to refuse or cancel your order at any time if fraud or an unauthorised or illegal transaction is suspected. We will not be held responsible or liable for any failure for the Purchase to complete, or any resulting loss or damages to you.

 

Delivery

Due to nature of our products we currently deliver to UK and Northern Ireland only.

We aim to dispatch all orders within 48 to 72 hours of receipt of confirmed order and payment. Majority of the goods are dispatched via Royal Mail Tracked 48 service and get delivered within 3 to 5 working days.

All orders are subject to shipping charge which is calculated at the check out stage.

Ownership of products passes to you on the date when the products are delivered to you or are left with a person or place nominated by you.

If you have not received the delivery of goods within 28 days of the date of placing an order with us, we will take no responsibility unless you notify us within this time.

 

Cancellations & Returns

Please refer to Returns and Refunds page.

 

Intellectual property

All copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times remain with us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

The material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website.

You must not copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of material and content of this website.

You must not edit or modify any of the material from this website.

 

Limitations of Liability

Whilst we endeavour to verify the accuracy of any information on this website, we do not warrant its completeness or accuracy, nor do we not commit ensuring availability of the website or its contents or that the material on this website is kept up-to-date, or that the website or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and we accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the website.

Our aggregate liability (whether in contract, tort or otherwise) for loss or damage shall, in any event, be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise  including, without limitation, any loss of profit, contracts, business, goodwill, privacy, data, income, revenue or anticipated savings.

This clause does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.

 From time to time we may revise or update these terms and conditions. Please check this page regularly so you are aware of latest and up to date terms and conditions.

  

Law

These terms will be governed by and construed in accordance with Scottish law. Any contract for the purchase of goods from this site or our other selling platforms and any dispute or claim arising out of or in connection with any such contract will be governed by Scottish law.

Entire agreement

These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous representations understandings and agreements in respect of your use of this website.

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